Frequently asked questions

Static codes never expire because the content is stored inside the code. Dynamic codes keep working as long as your account and the code are active.

A static code contains the data itself (for example the URL). A dynamic code contains a short link to our server, so you can change the destination later, pause it and see scan statistics.

Yes. Upload a PNG, JPG, GIF, WEBP or SVG (up to 2 MB) or pick an icon. With a logo, we automatically use the highest error correction (30%) and can clear the modules behind the logo.

PNG or JPG for web and messaging. SVG, PDF or EPS for print – they are vector files and stay sharp at any size.

Check the contrast (dark code on a light background works best), leave the quiet zone around the code, don’t make the logo too big and test thin shapes (small dots, stars) at the final print size.

A static vCard puts the contact details into the code. A dynamic vCard opens a mobile contact page with a “Save contact” button – you can update the details at any time.

Yes. Create an account with your mobile number and sign in using a one-time password (OTP). You can also add an email or use Google sign-in.

Download a sample CSV, fill one row per QR code, upload it and choose the design. You get a ZIP with every code plus a report, or saved dynamic codes in a folder.

Yes. Create an API key under Dashboard → API keys and see the API documentation for examples.